Online Reputation Management: The Crisis Show
Episode #21 of The Crisis Show, recorded on December 5, 2012, was a discussion about online reputation management. Host Rich Klein interviewed Steve Giovinco, who heads Recover Reputation in New York...
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Applebee’s, HMV Social Media Crises; Boy Scouts Delay Vote -The Crisis Show #26
Episode #26 of The Crisis Show, which aired on February 6, 2013, was a discussion about the social media snafus experienced by Applebee's (restaurant) and HMV (entertainment brand). And, breaking news...
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Carnival Cruise, Poland Spring, Burger King Highlight The Crisis Show #28
Episode #28 of The Crisis Show, which aired on February 20, 2013, analyzed Carnival Cruise Line's crisis, a missed PR/social media opportunity by Poland Spring, the hacking of Burger King's Twitter...
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Horse Meat Crisis, Food Chain Issues on The Crisis Show
Episode #29 of The Crisis Show, which aired on February 27, 2013, analyzed the widening horse meat crisis that has taken hold across Europe. Host Rich Klein was joined by attorney William Marler...
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Oprah Throwing Money At Lohan; Glaxo Crisis Response – And That Rolling Stone...
Episode #46 of The Crisis Show, recorded July 17, 2013, led off with the pay-to-play deal between Oprah Winfrey's OWN network and Lindsay Lohan. The second topic was about GlaxoSmithKline's handling...
View ArticleExperts Discuss 2014 Trends, Give Tips on Crisis & Reputation Management
Episode #59 of The Crisis Show, which aired January 8, 2014, was a 90-minute special episode that looked back on some crisis/reputation events of 2013 and offered real world advice to leaders in the...
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Royal Mess for Royal Caribbean After Explorer of The Seas Returns
Episode #61 of The Crisis Show, which aired January 29, 2014, was an analysis of the crisis facing Royal Caribbean and its Explorer of the Seas ship that returned to port earlier in the day after...
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Social Media Wildfires: The Crisis Show
Episode #67 of The Crisis Show, which aired March 19, 2014, was a discussion about social media wildires and how to deal with them. Host Rich Klein (NY) was joined by Chris Syme (Montana). Send...
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Episode #77: Five Reasons Leaders Fail At Crisis Management
Episode #77 of The Crisis Show, which aired July 9, 2014, was a discussion about a recent article written by host Rich Klein about the five reasons leaders fail at crisis management. Send questions...
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Two Years After Sandy: Emergency Management, Business Continuity & More
Episode #85 of The Crisis Show, which aired October 29, 2014, discussed some emergency management, business continuity and communications lessons from Superstorm Sandy on the two year anniversary of...
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DuPont CEO Not Visible In Aftermath of Texas Chemical Plant Tragedy
Host Rich Klein was solo for Episode #87 of The Crisis Show (recorded November 20th, 2014) and discussed the absence of DuPont's CEO in the aftermath of a deadly accident in Texas. Please use...
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Food Safety Focus: Blue Bell Ice Cream & Kraft Recall With Guest Bill Marler
Episode #96 of The Crisis Show, which aired March 18 2015, focused on two food safety crises: Blue Bell ice cream & the Kraft macaroni and cheese recall -- as well as some earlier crisis...
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Heinz, Kraft Reputation Issues With Merger Announcement
Episode #97 of The Crisis Show, which aired March 25 2015, focused on the reputation issues that Heinz and Kraft will face with their announced merger. Host Rich Klein (NY) was solo. Tel:...
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Mike Pence, RFRA & Crisis Management
Episode #99 of The Crisis Show, which aired April 1, 2015, focused on Indiana's Religious Freedom Restoration Act. Host Rich Klein (NY) was joined by Shel Holtz and Olivier Blanchard. Tel:...
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Crisis Management Lessons from Ebola, Texas Health Presbyterian & Frontier...
Episode #84 of The Crisis Show, recorded October 15, 2014, offered crisis management advice tied to the Ebola crisis. Host Rich Klein (NY) was solo. Please use #TheCrisisShow on social media posts....
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Textbook Crisis Management? Not by McGraw-Hill
Episode 109 – Host Rich Klein discussed how a Texas mother exposed revisionist history in a textbook published by McGraw-Hill — and the company’s reaction to the crisis. Tel: 917-470-3073 (including...
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